Go Mobile PGH

Name: Go Mobile PGH
Rating: 4.7 (16452 reviews)
Author: Parkmobile USA, Inc.

Navigation

Free

16K Ratings
Ages

4+
Years
Category

Navigation
Developer

Parkmobile USA, Inc.
Language

EN
+ 1 More
Size

99.7
MB

The Go Mobile PGH app, powered by ParkMobile, gives you a smarter way to park in Pittsburgh. Easily pay for on-street and off-street parking right from your mobile device. You can use the Go Mobile PGH app in over 500 other cities across the country, including Boston, San Francisco, Washington, D.C., Atlanta, Chicago, Miami, New Orleans, Dallas, St. Louis, Minneapolis, Philadelphia, and more. Why Use Go Mobile PGH? • Skip the meter and easily pay for parking from your mobile device • Extend your parking duration remotely from the app • Get alerts so you know when your parking session is going to expire • Use the app in over 3000 locations coast-to-coast including venues, airports, and universities •. Find areas of the city where there is available parking and avoid areas where there’s no parking How to Set Up Your Account • Download the Go Mobile PGH app and create an account with your email address and password • Enter your license plate number and the state where your vehicle is registered • Add your method of payment and start using the Go Mobile PGH app How It Works On-Street and Off-Street Parking: • Enter the zone number on the posted signs around the meter • Select the amount of time you want to park and confirm your information • Touch the “Start Parking” button to begin your parking session • Extend time in the app if you are running late App Features • Customizable notifications delivered via email, text, and/or app • Save your favorite parking locations for next time • Store up to five cars in your account • “Find my car” feature directs you back to the location where you parked • Multiple payment methods available • Parking Availability feature shows streets with open parking spots in your area About ParkMobile ParkMobile, LLC is the leading provider ParkMobile, LLC is the leading provider of parking payment solutions in the United States, helping over 40 million people easily find, reserve, and pay for parking from their mobile devices. Looking for Help? At ParkMobile, we’re serious about customer service. We process nearly 500,000 parking transactions every day and we know that every now and then, something might go wrong. If you have an issue, we will do everything we can to make it right. Our customer service is 24/7/365. If you need help, here’s how to get in touch with us: Web: https://ParkMobile.io/ Online Help Center: https://support.ParkMobile.io/hc/en-us/requests/new Video Tutorials: https://ParkMobile.io/tips-demos/ Twitter: https://twitter.com/ParkMobile Facebook: https://www.facebook.com/ParkMobile/

Ratings & Reviews

4.7

out of 5

16K Ratings

Still got a ticket
04/08/2019

Carlotta111
The app charged my card, sent me notifications so I wouldn’t be late leaving before time expired, and I received a receipt via email. However, I still got a ticket. And when I contested the ticket with the emailed receipt showing I’d paid for parking the ticket was upheld because the lid ended plate number wasn’t entered into the machine on the street. That stinks. I won’t be using the app anymore.
Still got a ticket
04/08/2019

Carlotta111

The app charged my card, sent me notifications so I wouldn’t be late leaving before time expired, and I received a receipt via email. However, I still got a ticket. And when I contested the ticket with the emailed receipt showing I’d paid for parking the ticket was upheld because the lid ended plate number wasn’t entered into the machine on the street. That stinks. I won’t be using the app anymore.
Was reliable, is now annoying.
03/20/2019

fgk
This app used to be convenient and easy to use. Once you were set up it was then just a few quick taps to verify you had the right vehicle and amount of time selected and then, bingo, you were ready to go.But the current app is annoying and hard to use and has abandoned the smooth and easy to use design for some reason. I’d guess they tossed the native iOS app for a “common codebase” kind of thing that saves them from developing multiple version of the app, one native app for iOS and another for that other OS? A really poor decision, this is so slow, klunky, and annoying to use that it is only slightly better than using the parking machine on the street.I am constantly confused by what is selected or what will happen if I hit a button. Will it park me for 15 minutes or choose the wrong vehicle? I no longer think of the app as reliable, but as some kind of puzzle trap that might blow up on me. Brink back the old design/native iOS app!The one good addition has been the map with the machine numbers. For some reason the numbers are not very large and you often have to get out of your car to see them clearly. But the map allows me to check the number from inside the car. That helps a lot since I don’t always have to go looking for the machine in the weather and search for the relatively tiny numbers. Really, you’d think the city would print them as large as possible on all four sides!
Was reliable, is now annoying.
03/20/2019

fgk

This app used to be convenient and easy to use. Once you were set up it was then just a few quick taps to verify you had the right vehicle and amount of time selected and then, bingo, you were ready to go.But the current app is annoying and hard to use and has abandoned the smooth and easy to use design for some reason. I’d guess they tossed the native iOS app for a “common codebase” kind of thing that saves them from developing multiple version of the app, one native app for iOS and another for that other OS? A really poor decision, this is so slow, klunky, and annoying to use that it is only slightly better than using the parking machine on the street.I am constantly confused by what is selected or what will happen if I hit a button. Will it park me for 15 minutes or choose the wrong vehicle? I no longer think of the app as reliable, but as some kind of puzzle trap that might blow up on me. Brink back the old design/native iOS app!The one good addition has been the map with the machine numbers. For some reason the numbers are not very large and you often have to get out of your car to see them clearly. But the map allows me to check the number from inside the car. That helps a lot since I don’t always have to go looking for the machine in the weather and search for the relatively tiny numbers. Really, you’d think the city would print them as large as possible on all four sides!
Overcharged. Customer Service Is Horrible
09/19/2018

klk112
Twice I have been overcharged due to bugs in the app. The first time, every payment method I had on the app was charged for the same parking session. The second time, I went to extend my session and was charged for the full length of the session instead of just the extension. I had to extend again and the same thing happened.Both times, I submitted a ticket on their website. For the first incident, they closed the ticket without contacting me. I reopened the ticket and continued to wait. I filed disputes with my bank and credit card to get refunds after about a week without a response. Finally, SIX WEEKS after I submitted the ticket, they replied and thought that I wanted to cancel my entire parking account. Ridiculous. I’m in the middle of the second instance and they already closed my ticket with no refund and no response.
Overcharged. Customer Service Is Horrible
09/19/2018

klk112

Twice I have been overcharged due to bugs in the app. The first time, every payment method I had on the app was charged for the same parking session. The second time, I went to extend my session and was charged for the full length of the session instead of just the extension. I had to extend again and the same thing happened.Both times, I submitted a ticket on their website. For the first incident, they closed the ticket without contacting me. I reopened the ticket and continued to wait. I filed disputes with my bank and credit card to get refunds after about a week without a response. Finally, SIX WEEKS after I submitted the ticket, they replied and thought that I wanted to cancel my entire parking account. Ridiculous. I’m in the middle of the second instance and they already closed my ticket with no refund and no response.
Won’t accept payment methods anymore
09/03/2018

CAPenrose
Updating my review to 4 stars after figuring out a workaround.... the app doesn’t seem to allow you to add more than one credit card. Removed all of my cards and added just a single payment method and now the payments are working. This is annoying but at least I can use the app againThis app was 5 stars before it stopped allowing me to use the credit cards I had saved in the app. I have two Visa cards in the payment methods but the app won’t recognize either of them, just tries to force me to sign up for Visa Checkout instead. 1 star until I’m not forced to sign up for an additional service to use this app

Developer Response
I apologize for the inconvenience! This is a known app issue and our development team is working to correct it. In order to better assist, and inform you of a fix release please send an email to feedback@parkmobile.io with your account details.
Won’t accept payment methods anymore
09/03/2018

CAPenrose

Updating my review to 4 stars after figuring out a workaround.... the app doesn’t seem to allow you to add more than one credit card. Removed all of my cards and added just a single payment method and now the payments are working. This is annoying but at least I can use the app againThis app was 5 stars before it stopped allowing me to use the credit cards I had saved in the app. I have two Visa cards in the payment methods but the app won’t recognize either of them, just tries to force me to sign up for Visa Checkout instead. 1 star until I’m not forced to sign up for an additional service to use this app
Developer Response 08/31/2018
I apologize for the inconvenience! This is a known app issue and our development team is working to correct it. In order to better assist, and inform you of a fix release please send an email to feedback@parkmobile.io with your account details.

We update the app often to give you a fast, reliable service so you can park with confidence. Activate automatic updates to have the best experience. Let us know of ways to make your parking sessions better.

Version 25.22.0

Jun 2

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The following data may be collected but it is not linked to your identity:
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