It’s been a hassle getting a legit Sports betting app in FL now we have a few and of all, Hard Rock is the worst. There is no injury policy in place for your picks at all in any sport, your player can suit up play one min and be injured guess what? You lose. The support is beyond trash, and I’ve also found that if you build up your parlays and you have one voided player in a same game parlay if all the other player go green they will void the whole same game parlay and reduce the payout. However if you have a voided player in the same situation but the another player loses in the parlay they will not void the whole parlay like they would if you’d win so hard rock is basically lose/lose in my opinion. Just a few things that makes this app trash. If you’re in FL Sleeper, PrizePicks, Underdog, and Betr are great alternatives hands down. All of these apps have policies in place to help you not rob you. Can’t wait til the other sports books like Fan Duel and Bet365 come to FL

I would give this app zero stars if I could. I got a new phone and logged into my account. Failed 1 login attempt next thing you know I can’t deposit money. I contacted support probably over 30 times for them to tell me it’s my bank or to use a different payment method. None of that was correct or worked. Now since then they deleted all my debit cards because I wanted to try re add them I can’t re add them now anymore registration fails. No venmo or pay pal work. I closed my account and tried to re open it to see if that worked now they won’t open my account backup. I tried to use my debit card on another account just to see if it worked and it worked perfectly fine. Pretty ironic even though the “top notch” support can resolve your issues quickly yet my card works on other accounts but there right its my bank, also that account they suspended right away after I deposited 10 bucks and did not refund that back when account was suspended. The bank almost for a second I thought I was being scammed. Even though I had to reassure them somehow someway they are the only legal book in Florida. If your in any other state use draft kings or fan duel this app will mess up your account and make you waist weeks trying to fix it. STAY AWAYYYY

Beware of this scamming app. They pay you to leave positive reviews. I was first concerned because this app lets you deposit funds into your account using a credit card. No other gambling app allows that. In fact it’s illegal. After deposing a few thousand dollars and placing a few bets, I tried to withdraw my money to test that process before I deposited anymore money. My balance immediately disappeared, and the money was never deposited back into my bank account. It was also not in my Sportsbook account either. So it basically disappeared for no reason. It took a series of emails to customer support to finally get a response. And then started getting text messages from Sportsbook asking for drivers license, which is ironic because they have no problem taking your money, but need to fight tooth and nail to get it back. I responded to thr txt msg and provided a pic of my Drivers License. I then received emails and they asked for copies of my bank accounts, credit cards, and passports. What a joke. Caesars Sportsbook is a much better app and I will be sticking with that going fwd. Do not use this app unless you want headaches. I only downloaded it because i saw the $1k in free credits after first loss, but they failed on that promise as well. BEWARE of this scamming app.

I started using this app without any issues. One day I decided to fund my account so that I can use the slot machine and it wouldn’t allow me to fund my account. The only way to contact them is through live chat or email, not by phone. For days you get someone will get back to you. Fast forward they said my address was an issue absolutely no p. O. Box is expected. So they wanted me to send a selfie holding an ID/ driver’s license, credit card statement or utility bill or bank statement verifying my address. So I did but it was a process getting a response from them. They finally emailed me notifying me that I was taken off restriction. A few days later I tried to fund my account and I was told that I was put on restriction again. When I opened a live chat I was told someone will get back to me. From the time that I was taken off restriction I only tried to fund my account. The reason I titled it Scam is after reading other people as well as myself being told to send in vital information it seems suspect. Is this app collecting our personal information inappropriately? Just know if someone starts using my information I will certainly file an class action lawsuit against this app/company! I’m only giving 1 star review because you can’t send a review unless you pick a star.