Commune Inc.

Commune is joining the Health & Beauty E-Commerce Summit! Stop by our booth and get Japan-exclusive Kitkat ;) Mizusawa Taku and I are pumped to introduce how our community platform helps brands connect, engage, and grow with consumers. Thanks - Retail Summits

Why not unleash the power of your customers?

Commune is currently recruiting a Japan-based JP/EN bilingual customer success manager. Reach out to us to learn more!

【Commune Inc. partners with COLOPL to support marketing for new game business in North America 】 CA – October 8, 2025 — Commune, an AI-powered Advocacy Community Platform, driving revenue growth through engaged communities, announced that it has begun supporting Colopl, Inc. (“Colopl”) in the launch of Colopl’s new game-related initiatives in the North American market. As a marketing partner, Commune will be offering end-to-end support from strategy to execution. By leveraging the unique strengths of both companies, this project aims to deliver innovative entertainment experiences to game users in North America while driving the success of Colopl’s overseas expansion. https://lnkd.in/eWnvkqpV --------------------------------------- 【お知らせ】  コミューンは、株式会社コロプラの北米市場における新規ゲーム事業のマーケティング支援を開始しました。 私たちコミューンは、コロプラのマーケティングパートナーとしてこれまで培ってきた“ファンコミュニティ起点のグロース支援”の知見を活かし、北米市場におけるユーザーのインサイト分析、戦略立案から実行まで一気通貫で伴走します。 両社の強みをかけ合わせ、北米のゲームユーザーに新しいエンターテインメント体験をお届けしていきます。詳細はプレスリリースをご覧ください。 プレスリリースはこちら▼ https://lnkd.in/e6Nw2vcr #Commune #Colopl #GlobalExpansion #NorthAmerica #FanMarketing  #GamingIndustry

Hyped to join Groceryshop! — Hit me up if you’re going too! Excited to introduce commune.us, our community platform that turns customers into brand advocates.

Shinrai(信頼): The Invisible Engine of Trust-Driven Advocacy Recently, I've been thinking about the importantce of Shinrai in business. In Japanese, the word “Shinrai” (信頼) sits at the heart of long-lasting business relationships. While it’s often translated as “trust” or “reliability,” the truth is—there’s no single English word that captures its full depth. Shinrai blends credibility, emotional trust, and mutual respect. It’s not just about believing someone will deliver; it’s about feeling safe enough to advocate for them. >>Why Shinrai Is Unique Most languages have a term for “trust,” but Shinrai carries layers. It includes: - Competence: A belief in someone’s capability and consistency. - Character: The integrity and sincerity behind their actions. - Connection: A sense of mutual care that transcends contracts. This multidimensional quality makes Shinrai a more holistic form of trust—one that is both rational and emotional. >>Why Companies Should Build Shinrai with Their Customers In today’s crowded markets, customers don’t just want to transact—they want to belong. Companies that invest in Shinrai create a relationship where customers aren’t just buyers but advocates. When customers feel Shinrai: - They recommend your brand without being asked. - They forgive mistakes because they trust your intentions. - They stay with you even when competitors tempt them with lower prices. Our clients at Commune realize $20M revenue increase, 1,800%+ UGC and 2x retention rate. Building Shinrai isn’t about fancy ads or flashy campaigns. It’s about consistent transparency, keeping promises, listening actively, and treating customers as partners rather than targets. >>The Bottom Line In an age of fleeting attention, Shinrai is the invisible engine that fuels authentic customer advocacy. By embracing it, companies can move beyond transactional relationships into a space of shared success and enduring growth. How are you building Shinrai with your customers?

We’re hiring a JP/EN bilingual Customer Success Manager at Commune! 🚀 Do you… - Want to leverage your unique JP/EN language skills? - Have a background in CSM, Consulting, or an Agency? - Want to be part of a skyrocketing 0→1 phase? - Enjoy frequent international travel? - Aspire to go global from Japan? If yes, Commune is the best place for you. 💌 DM me or apply through the link below: https://lnkd.in/gQv5yv2A You're not the right candidate? We appreciate you introducing this opportunity to your friends!

Shinrai(信頼): The Invisible Engine of Trust-Driven Advocacy Recently, I've been thinking about the importantce of Shinrai in business. In Japanese, the word “Shinrai” (信頼) sits at the heart of long-lasting business relationships. While it’s often translated as “trust” or “reliability,” the truth is—there’s no single English word that captures its full depth. Shinrai blends credibility, emotional trust, and mutual respect. It’s not just about believing someone will deliver; it’s about feeling safe enough to advocate for them. >>Why Shinrai Is Unique Most languages have a term for “trust,” but Shinrai carries layers. It includes: - Competence: A belief in someone’s capability and consistency. - Character: The integrity and sincerity behind their actions. - Connection: A sense of mutual care that transcends contracts. This multidimensional quality makes Shinrai a more holistic form of trust—one that is both rational and emotional. >>Why Companies Should Build Shinrai with Their Customers In today’s crowded markets, customers don’t just want to transact—they want to belong. Companies that invest in Shinrai create a relationship where customers aren’t just buyers but advocates. When customers feel Shinrai: - They recommend your brand without being asked. - They forgive mistakes because they trust your intentions. - They stay with you even when competitors tempt them with lower prices. Our clients at Commune realize $20M revenue increase, 1,800%+ UGC and 2x retention rate. Building Shinrai isn’t about fancy ads or flashy campaigns. It’s about consistent transparency, keeping promises, listening actively, and treating customers as partners rather than targets. >>The Bottom Line In an age of fleeting attention, Shinrai is the invisible engine that fuels authentic customer advocacy. By embracing it, companies can move beyond transactional relationships into a space of shared success and enduring growth. How are you building Shinrai with your customers?

コミュニティの“熱”が事業を伸ばす…世界に挑むコミューンの「次なる一手」 株式会社YOUTRUSTのYOURTUST Studio『ギアチェン』に、弊社執行役員CMO / Commune日本事業責任者の杉山のインタビューが掲載されました。 資金調達を原資に、「信頼起点経営」の実現を目指して、これからのコミューンの事業の行く先、グローバル展開についても語っています。 ぜひ、ご覧ください。 https://lnkd.in/eKewduPZ

Commune Inc. Raises Approx. $37mm (JPY 5.5 Billion) in Series C Round to Accelerate Global Customer-Led Growth We’ve published the English version of our September 3 press release. If you’re interested in the full announcement and background, please read it here: https://lnkd.in/efYuGYxx