HealthJoy

Happy Thanksgiving from JOY and the entire HealthJoy team! 💜 We are sending warm wishes to you and your family this holiday season.

Is your benefits AI taking a guess or checking the facts? 🧐 Standard AI models are great at conversation, but they don't know your specific plan design. Without access to your proprietary plan data, even the most advanced AI is just making a sophisticated guess. To get accurate answers, you need RAG (Retrieval-Augmented Generation). It’s the framework that forces the AI to check your specific plan documents before it speaks. Read Part 2 of AI in Benefits 101 to see how we turn "guessing" into trusted guidance👇 https://lnkd.in/ezr-rxcc #AI #HRTech #BenefitsAdministration #HumanResources #TechInnovation

AI is everywhere in benefits right now, but the question we keep hearing from HR leaders is the simplest one: “What does generative AI mean for my benefits strategy?” In Part 1 of our new AI in Benefits 101 series, we break it down in plain language so you can cut through the noise and evaluate AI with confidence. ✔️ What generative AI really does ✔️ Why tools like ChatGPT are great for writing ✔️ Why they struggle with accuracy ✔️ And why that matters when employees ask plan-specific questions If you’re sorting through a wave of “AI-powered” claims this year, this is a helpful place to start. Read Part 1: https://lnkd.in/gkMRbhBj What would you like to learn about AI in benefits? Drop your questions below. We’re covering them all in the series. 👇 #EmployeeBenefits #HRTech #AIinBenefits #HRLeaders #BenefitsStrategy

📣 A JOYful member experience is here! Since our founding over a decade ago, HealthJoy has relentlessly pushed the limits for how technology can help members use their benefits. Now with technology like generative AI, we’re able to deepen engagement, optimize steerage, and ensure your clients are maximizing the value of their benefit investment.  💜 JOY, our benefits assistant, is now trained on the details of your health plans and benefits strategy. JOY can now answer detailed questions about coverage and recommend next best steps for members, as if the member were chatting with their benefits consultant directly. Powering JOY with instant and conversational AI is just the beginning. Stay tuned for more personalization of the member experience—all with the end goal of making your benefits work as designed. 🤝

Christie was suffering from knee pain and she didn't want to have to take time off work to attend in-person physical therapy for weeks on end. She needed an alternative solution that would fit into her daily life and her budget. She discovered that HealthJoy's Virtual Exercise Therapy program was available at no cost to her through her employer, and that she could complete her therapy at home, on her own time. Christie saw remarkable results and is now pain-free! 💜 Explore how our Virtual MSK Therapy program can help employees achieve pain-free days: https://lnkd.in/g9HuUKvE #MSKTherapy #MSK #VirtualExerciseTherapy #PainFree

To the veterans in our families, communities and across the nation—we are grateful for your dedication and sacrifice. Thank you for your service. 🇺🇸 #VeteransDay

Have your employees on HDHPs ever been confused about using telehealth? They had good reason to be. Until recently, using low-cost telehealth services pre-deductible could disqualify an employee from contributing to their HSA—a massive barrier to accessing simple, affordable care. The great news: during open enrollment this year, employees choosing to enroll in HDHPs won't have to worry about that anymore. New legislation (as of July 2025) officially gives HDHPs the ability to cover telehealth before the deductible is met, protecting your employees' HSA eligibility. This makes HDHPs more flexible than ever. Learn what this change means for your benefits strategy on our blog: https://lnkd.in/ejwRQGTQ #HDHP #HSA #Telehealth #EmployeeBenefits #BenefitsStrategy #HealthcareCosts #HealthJoy #HR #OpenEnrollment

A good coach can make all the difference. 💜 Wes was experiencing chronic knee pain, which was interfering with his daily life. He sought out HealthJoy's Virtual MSK Therapy program and was paired with a coach. After completing the customized program his coach created for him, he's now pain free and back to doing the things he loves to do, like running and playing with his daughter. Explore how our Virtual MSK Therapy program can help employees achieve pain-free days: https://hubs.li/Q03RytqZ0

Happy Halloween from HealthJoy! 🎃 To help us all get into the holiday spirit, here are some photos of our team's beloved pets in costume. 🐶 🐈 What are you and your family dressing up as this year? 👀 Tell us in the comments!  

For the past four weeks, we've broken down the Crisis (15%+ renewals), the Solution (the 3-Pillar Engagement Strategy), and the Shockwave (the 2026 "Hidden Tax"). Now, we explore the end of the road if that proactive strategy fails: The ICHRA Pivot. When clients feel they’ve completely lost control of costs, they often grasp for the ICHRA "silver bullet" for budgetary predictability. But our CEO, Justin Holland argues that this only swaps a cost problem for a major employee backlash and retention crisis. The best brokers don't just manage the ICHRA conversation; they provide the strategy to ensure their clients never feel forced into it. Read the final article to understand the true cost of inaction and how to be the indispensable strategist this season demands:  https://lnkd.in/ek3dWs8Z #RenewalReckoning #ICHRA #EmployeeBenefits #BrokerStrategy #HealthCareCosts