From the course: Developing a Service Mindset
Join today to access over 24,900 courses taught by industry experts.
Rising to the service mindset challenge
From the course: Developing a Service Mindset
Rising to the service mindset challenge
- You know by now that a service mindset extends far beyond customer service and it's all about your customer. Who they are, what they think about. - Well and how your role helps them. And cultivating that emotional connection makes you more engaged, more innovative, and happier at work. - It's that secret sauce to high-performing individuals and organizations. - And keeping those customers top of mind in the face of industry changes or even day-to-day business is tough, but it's a challenge we know you're up for. - If you want to work more on developing your mindset, check out our courses on Leading Yourself and Leading Without Formal Authority. - You can also connect with us on LinkedIn or visit our website and check out our blog, even send us an email. - Remember, that long to-do list you have on your desk has an end game. - And everything on it needs to be seen as a service to your customers.
Practice while you learn with exercise files
Download the files the instructor uses to teach the course. Follow along and learn by watching, listening and practicing.
Download courses and learn on the go
Watch courses on your mobile device without an internet connection. Download courses using your iOS or Android LinkedIn Learning app.