From the course: Executive Decision-Making
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Managing change
From the course: Executive Decision-Making
Managing change
- Making executive decisions requires you to manage change. 2 Just because you made a decision 3 doesn't mean it gets executed. 4 Operational risk exists, and change management is 5 how you're going to mitigate that risk. 6 Some principles of change management you should think about 7 as you're implementing these decisions are, 8 first, you can never communicate too much. 9 People will always have questions about the decision, 10 why we're making it, and what your expectations are. 11 Let them know and let them know frequently. 12 Second, tell them what you know, when you know it. 13 The worst thing that can happen 14 is people think you're withholding information. 15 Sometimes "I don't know" is an acceptable answer. 16 It lets people know what information is being shared 17 is all the information that you're able to share. 18 When you hear rumors during the execution 19 of a major decision, squash them as fast as you can. 20…
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