From the course: Navigating Employee Relations as an HR Professional

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Reactive employee relations

Reactive employee relations

Imagine driving down the road and hearing the blare of a siren. You don't know what the emergency is, but rules dictate that you must give way to the approaching vehicle, allowing them to pass to resolve whatever situation they've been called to address. Does that sound familiar? Is that what happens in the moments after you are informed about an employee relations concern? Do you feel as if your actual phone number is 911? I often hear from peers that's exactly how they feel. Always on high alert and always reacting. Unlike proactive strategies that support employee engagement, you may come to find that many employee relations scenarios are actually a reaction to an event or occurrence that requires your immediate attention. I want to share with you ways to identify the current positioning of your organization and how to capitalize on improving reactive employee relations. By definition, reaction is an action performed or a feeling experienced in response to a situation or event…

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