4,970Results for "Mortgage Lending"
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Mortgage loan application2m
Mortgage loan application
From: Running a Profitable Business: Understanding Cash Flow
Video
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Construction Loan-in-Process39m
Construction Loan-in-Process
By: Corporate Finance Institute (CFI)
Course
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Customer Service: Managing Customer Expectations21m
Customer Service: Managing Customer Expectations
By: Jeff Toister
Course
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Safeguarding Customer Credit Card Data: PCI Compliance1h 3m
Safeguarding Customer Credit Card Data: PCI Compliance
By: Laura Louthan
Course
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California Consumer Privacy Act (CCPA) Essential Training1h 14m
California Consumer Privacy Act (CCPA) Essential Training
By: Mandy Huth
Course
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Customer Service: Serving Customers Through Chat and Text38m
Customer Service: Serving Customers Through Chat and Text
By: Leslie O'Flahavan
Course
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De-Escalating Conversations for Customer Service49m
De-Escalating Conversations for Customer Service
By: Myra Golden
Course
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Customer Service Foundations1h 11m
Customer Service Foundations
By: Jeff Toister and Madecraft
Course
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A Guide to Understanding Ethics in Technology1h 36m
A Guide to Understanding Ethics in Technology
By: Jonathan Reichental
Course
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The 10 Pillars of Customer Experience38m
The 10 Pillars of Customer Experience
By: Brad Cleveland
Course
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Customer Service: Creating Customer Value32m
Customer Service: Creating Customer Value
By: Noah Fleming
Course
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Operational Excellence Foundations1h 39m
Operational Excellence Foundations
By: Richard Chua
Course
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A Design Thinking Approach to Putting the Customer First27m
A Design Thinking Approach to Putting the Customer First
By: Big Think
Course
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Tackling Intense Customer Service Moments38m
Tackling Intense Customer Service Moments
By: Afton Howard and Madecraft
Course
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What to do (or say) when the customer is wrong2m
What to do (or say) when the customer is wrong
From: Customer Service: Problem-Solving and Troubleshooting
Video
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Customer Service: Knowledge Management54m
Customer Service: Knowledge Management
By: David Kay
Course
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How to explain a delay to a customer2m
How to explain a delay to a customer
From: Delivering Bad News to a Customer
Video
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Effective Communication Skills for Service Workers10m
Effective Communication Skills for Service Workers
By: Brian Deignan and Madecraft
Course
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Customer Service: Call Control Strategies22m
Customer Service: Call Control Strategies
By: Myra Golden
Course
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The Service Mindset: Enhancing Your Customer-Centric Skills47m
The Service Mindset: Enhancing Your Customer-Centric Skills
By: Robbie Kellman Baxter
Course
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Quality Function Deployment (QFD)5m
Quality Function Deployment (QFD)
From: Quality Management for Operational Excellence
Video
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How to say no to a customer and get the customer to accept your word as final2m
How to say no to a customer and get the customer to accept your word as final
From: Delivering Bad News to a Customer
Video
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Retail Customer Service Management and Coaching36m
Retail Customer Service Management and Coaching
By: David Brownlee
Course
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Quality Standards in Customer Service51m
Quality Standards in Customer Service
By: Brad Cleveland
Course
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How to calculate the customer lifetime value4m
How to calculate the customer lifetime value
From: Customer Retention
Video
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IT Service Management Foundations: Problem Management1h 38m
IT Service Management Foundations: Problem Management
By: Shane Chagpar
Course
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Define a customer service strategy3m
Define a customer service strategy
From: Customer Service Strategy
Video
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Linking attributes, benefits, and values4m
Linking attributes, benefits, and values
From: Service Innovation
Video
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Understanding the consequences of multitasking3m
Understanding the consequences of multitasking
From: Innovative Customer Service Techniques
Video
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Service Excellence: How to Exceed Expectations Every Time53m
Service Excellence: How to Exceed Expectations Every Time
By: Michael Kerr and Madecraft
Course
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Customer Service Mastery: Delight Every Customer2h 11m
Customer Service Mastery: Delight Every Customer
By: Chris Croft
Course
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What to write after you apologize1m
What to write after you apologize
From: Writing Customer Service Emails
Video
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The principle of don't push4m
The principle of don't push
From: De-Escalating Conversations for Customer Service
Video
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Customer's request is not possible2m
Customer's request is not possible
From: De-Escalating Conversations for Customer Service
Video
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How to be customer driven when your organization is not2m
How to be customer driven when your organization is not
From: Developing a Service Mindset
Video
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Consider how you sell and market4m
Consider how you sell and market
From: Developing Business Acumen (2016)
Video
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What to say when you can't give the customer what they want2m
What to say when you can't give the customer what they want
From: Delivering Bad News to a Customer
Video
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Quality and first-contact resolution in customer service4m
Quality and first-contact resolution in customer service
From: Customer Service: Working in a Customer Contact Center
Video
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Would you say that to your grandmother?1m
Would you say that to your grandmother?
From: Empathy for Customer Service Professionals
Video
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What is customer service?3m
What is customer service?
From: Providing Legendary Customer Service
Video