From the course: Understanding the Gen Z Perspective as a Manager
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Leverage technology and social media
From the course: Understanding the Gen Z Perspective as a Manager
Leverage technology and social media
A couple of years ago, I was meeting a former student for dinner and left a voicemail to confirm time and location. After waiting several minutes, I texted to see where he was. He was waiting for me to send the details and when I responded in frustration that I'd already left him a voicemail, he texted the simple reply, Kelly, my generation doesn't use voicemail. I got schooled immediately. Gen Z has grown up in a world where text messages, emojis, memes, and social media are commonplace. While you may feel like you can barely keep up, see this as a chance for you to access new methods and capabilities. After this lesson, you'll be able to leverage their unique perspective to effectively improve your team's technology and social media use. Because Gen Z is so digitally connected, this provides your organization with a tremendous opportunity to expand your visibility and reach into new networks. I have one client that has specifically trained their staff in using their own social media…
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