Cloud & Computing

Chief Information Officer Brandon Ragle on how he helped pivot the state's Department of Innovation and Technology to a service-minded organization, with customers at the center.

How Capistrano Unified School District traded frustrating spreadsheets for real productivity.

How Oklahoma doubled enrollment with strategic SMS.

It's no small task to overhaul HR, finance, payroll and the many other components that drive government, but Florida, Rhode Island and South Dakota are all set to launch platforms that unite those functions digitally.

As states like Ohio, Oregon and California modernize their unemployment insurance platforms, they're putting security at the forefront, as well as the ability to adapt quickly to future needs.

To make waiting in line at the DMV a thing of the past, Vermont, Colorado and Nevada are just three states moving systems to the cloud, creating shared services and redesigning customer portals.

OVERVIEW

From unemployment insurance and Medicaid to enterprise resource planning and the DMV, state governments are investing in overhauls to legacy platforms to make them secure, flexible and user-friendly.

OVERVIEW

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A new cybersecurity office aims to centralize oversight, align standards and support risk management across state government, and will be supported by the renamed Office of State Technology.

Value and function are key for the nation’s largest probation department, so far as technology is concerned. Showing solutions can smooth workflows and perform as advertised is essential, the agency’s deputy CIO said.

How does your organization stack up in digital modernization?

While the trend in recent years has been toward cloud solutions, there's still value in on-premise data infrastructure that offers lower costs and more security. A hybrid approach may be the best bet.

Iowa CIO Matt Behrens explains how his team spent the past two years completely reorganizing how the state runs IT, with a four-phased approach that eliminated redundancies, streamlined systems, and made state government more efficient and effective.

The massive effort might be invisible to the average Iowan, says CIO Matt Behrens, but it's setting his organization up for "the delivery of IT for the future."

A new report just released by Forrester highlights the growing cloud footprint in the public sector globally, along with challenges ahead in areas such as security and modernizing core applications.

Pinellas County is a sun-kissed paradise along Florida’s Gulf Coast with white sand beaches, crystal clear waters and a laid-back lifestyle. But county officials were stuck in a world of paper-heavy board meetings, slow approvals and inefficient workflows. Using Granicus’ Operations Cloud, they streamlined their operations, reduced approval times and eliminated unnecessary paperwork to serve the community better.